About Town Hall Apartments.
Oldest established Short Term Apartments in Budapest
Town Hall Apartments is one of the oldest established Short Term Apartment rental Business in Budapest, served more then 15.000 guests since 2005.
We believe that the hospitality business is built on creating an environment where people can feel at home. With its space and comfort, great services and friendly faces,Town Hall Apartments Budapest was designed to be enjoyed.
Service quality in the hospitality industry becomes one of the most important factors for gaining a sustainable competitive advantage and customers’ confidence in the highly competitive marketplace, and therefore service quality can give the hospitality industry a great chance to create competitive differentiation for organizations.
A successful hotel delivers excellent quality service to customers, and service quality is considered the life of the hotel.
Happy customers are loyal customers. Not only is it important for we to provide stellar service, but awesome products as well.
The most important concept of customer satisfaction is accepted all around the world is the expectancy disconfirmation theory. This theory was presented by Oliver, he said that satisfaction stage is the resultant of the distinction between anticipated and supposed performance.
Customer satisfaction is a psychological concept that involves the feeling of well-being and pleasure that results from obtaining what one hopes for and expects from an appealing product and/or service. Customer satisfaction definition is based on the expectation disconfirmation point of view!
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Andrea MegyeriGeneral Manager
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